Home Care Bed Mattress - Home Medical Clinic cTnI / HbA1c / D-Dimer / T3 T4 /test kit Handheld Dry Fluorescence Immunoassay immunofluorescence analyzer – Webian
Home Care Bed Mattress - Home Medical Clinic cTnI / HbA1c / D-Dimer / T3 T4 /test kit Handheld Dry Fluorescence Immunoassay immunofluorescence analyzer – Webian Detail:
FAQ：
Q: Are you a factory?
A: Yes, Grace Technology Co., Ltd. is a professional manufacturer of medical testing reagents and equipment. We have research institutes in Silicon Valley and many places in China. We currently have 15 fully automatic assembly lines in Hengshui, China, which can achieve a production capacity of 150,000 reagents per day.
Q: How do you guarantee the quality?
A: In order to ensure product quality, our factory has a complete quality control system, in line with ISO13485:
1.IQC: (Incoming Quality Control) material is the basis of quality.
2.PQC: (Process Quality Control) PQC is a designated inspection or acceptance.
3.FQC: (Final Quality Control) Products should be tested before completion.
4.OQC: (Factory Quality Control) This is also our pre-shipment inspection system.
Q: Do you accept customized products?
A: Accept, when our R&D team receives customized styles from customers, we can quickly draw detailed design drawings, cooperate with production to produce samples, and propose improvement plans many times in the process to benefit customers.
Q: What additional sales services do you offer?
A: We provide you with a full range of sales plans, sales posters, sales brochures according to your needs. If you have any questions, you can communicate with us in time.
Q: What is your warranty policy after-sales service?
A: Our product quality comes first. That’s why we promise a lifetime warranty on our test equipment. In addition, we provide you with a full range of after-sales services from purchase to use. We will introduce you to the detailed functions of the product when you purchase it, and send you a delivery notice after delivery, so that you can arrange the pickup time in advance; after receiving the goods, we will send you a satisfaction survey so that you can Give us suggestions; if there is a problem, we will reply within 24 hours and propose a solution within 48 hours.
Product detail pictures:
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Our firm aims to operating faithfully, serving to all of our shoppers , and working in new technology and new machine consistently for Home Care Bed Mattress - Home Medical Clinic cTnI / HbA1c / D-Dimer / T3 T4 /test kit Handheld Dry Fluorescence Immunoassay immunofluorescence analyzer – Webian , The product will supply to all over the world, such as: Nigeria, Bogota, Estonia, Our company insists on the purpose of "takes service priority for standard, quality guarantee for the brand, do business in good faith, to offer skilled, rapid, accurate and timely service for you". We welcome old and new customers to negotiate with us. We are going to serve you with all sincerity!
By Jane from moldova - 2018.07.26 16:51
The customer service staff's attitude is very sincere and the reply is timely and very detailed, this is very helpful for our deal,thank you.
By Constance from Cologne - 2018.09.23 18:44
